📌 Overview

Cloning lets you copy an existing review onto a different product, or to a different variant of the same product, without re-uploading the asset. This article covers cloning a single review, bulk cloning multiple reviews at once, and what to check if a cloned review ends up with the wrong variant tags.

💡 When Might You Want to Use This?

• You want to reuse an existing review on another product or storefront.
• You need to move or copy several reviews at once to a new product.
• You're consolidating duplicate variant tags after a clone.

🪜 Cloning a Single Review

1. Open the Review

1. In the left-hand panel, click Products.
2. Click into the product that contains the review you want to clone.
3. On the Reviews tab, click into the review you'd like to clone.

This opens the review's configuration window.

2. Open Advanced Settings

1. In the top-right corner, click Advanced Settings.
2. In the modal that opens, click Clone Review.

3. Configure the Clone

1. Select the destination storefront.
2. Select the product you want to clone the review to.
3. Select the target variant, if applicable.
4. Set the review's status: Approved, Draft, or Rejected.
5. Optionally, check Replace placeholder variant tags with target only.

This checkbox removes the original review's variant tag and replaces it with the new variant tag. Leave it unchecked if you want to keep the original tag alongside the new one. Check it if you're cloning to a different product and only want the new variant tagged.

4. Clone the Review

Click Clone. The review now appears under the destination product.

🪜 Bulk Cloning Multiple Reviews

1. Open the Reviews View

Navigate to either the Reviews tab inside a product, or the Asset Gallery, which contains your full collection of reviews across all products.

2. Select Reviews

1. Click Select Mode on the right side of the page.
2. Select all of the reviews you want to clone.
3. In the pop-up bar, click Clone.

3. Configure the Clone

1. Select the destination storefront.
2. Select the product you want to clone the reviews to.
3. Select target variants, if applicable.
4. Set the status for the cloned reviews.
5. Optionally, check Only tag the new mapped variants, remove all original variants.

4. Clone the Reviews

Click Clone Reviews. The selected reviews now appear under the destination product.

📝 Good to Know

• You can also clone a review directly from the Asset Gallery, which holds reviews from every product.
• The variant-replacement checkbox works the same way for both single and bulk cloning: checked replaces the original tag, unchecked keeps both.

🛠️ Troubleshooting

My cloned review has multiple variants tagged on it

• This usually means the checkbox to replace the original variant tags wasn't selected before cloning. Edit the review and remove the unwanted variant tag manually, or re-clone with the checkbox selected.

I don't see the review under the destination product

• Confirm you selected the correct storefront and product during the clone, and check the review's status (Draft or Rejected reviews won't appear as Approved).

I can't find the review I want to clone

• Use the Asset Gallery to search across all products if you can't locate it from within a single product's Reviews tab.